If the camera on your ALCATEL 1C is not working properly, here we explain why the camera app on your ALCATEL 1C is not responding and give you 11 possible ways to solve this problem.
ALCATEL 1C Camera is not Working
Capturing a vital moment quickly is what makes the ALCATEL 1C cameras flourish. You can quickly open the camera app and capture it with your phone. But the problem arises when the camera app doesn’t open or keeps crashing after it starts.
Follow the steps below to fix the problem of the Camera app not working on ALCATEL 1C.
1. Check ALCATEL 1C camera permissions
When you first open the Camera app, it asks for permission to access the device’s storage. However, some recent update on your phone may have changed the permissions. Therefore, check whether the Camera app has the relevant permissions or not.
Step 1: Tap and hold the Camera app icon and tap the ‘i’ button.
Step 2: The application information menu will open.
Step 3: Go to the Permissions menu.
Step 4: Make sure the Camera, Location, and Microphone permissions are allowed in the next menu.
If not, allow these permissions for the Camera app to run smoothly.
2. Check if another app is already using the ALCATEL 1C Camera
Are you live streaming using YouTube or Twitch? Or if you are already using the camera via Instagram or Snapchat, this may interfere with the main camera app on your ALCATEL 1C.
Open the multitasking menu on your ALCATEL 1C, Identify apps that are using the camera in the background and delete the app from the background process.
Then try opening the Camera app and it should work normally.
3. Force Stop ALCATEL 1C Camera
After a long period of use, the Camera app can become corrupted and stop working. They can force stop the app and try again. We explain how.
Step 1: Find the Camera app icon on the home screen or in the app drawer.
Step 2: Press and hold the application icon and access the application info menu.
Step 3: Tap Force Stop and completely stop all operations of the Camera application.
Try opening the Camera app again and you should now be ready to capture precious memories. If not, then go through other tricks.
4. Cool down the ALCATEL 1C
Many are experiencing this problem, especially after playing games on their phones. The problem also occurs when trying to charge the ALCATEL 1C with fast chargers. You may notice the hot metal sides on the ALCATEL 1C.
Then, when you try to access the camera, the app will display an error and prompt you to cool the phone. Wait for some time, let the ALCATEL 1C temperature cool down, and open the Camera app.
5. Clear the ALCATEL 1C Camera Cache
The camera app accumulates cache in the background to speed up some processes quickly. Frequent camera users can corrupt the app with an excessive amount of cache data. Let’s clear the cache and try again.
Step 1: Press and hold the Camera application icon and open the application information menu.
Step 2: Go to the Storage and Cache menu.
Step 3: tap Clear cache and you are ready to use a camera app on the ALCATEL 1C.
6. Restart the ALCATEL 1C
As soon as you realize that there is a problem with the ALCATEL 1C camera and it doesn’t work – for example, the app starts up and the error message «camera not working» appears almost immediately – feel free to reboot the ALCATEL 1C , especially if you have used your ALCATEL 1C for a long period of time. It takes less than two minutes.
The reset will give your ALCATEL 1C system a fresh start and clear the RAM.
7. Update Android on ALCATEL 1C
Most Android phone manufacturers release security patches regularly for supported devices. Sometimes, these security updates are included in version updates.
Therefore, if you are delaying the installation of these types of updates for your ALCATEL 1C, you should install them. In addition to fixing various bugs, the update can improve the performance of the ALCATEL 1C Camera app.
Go to Settings and open System. Update your ALCATEL 1C to the latest software version.
8. Recharge the ALCATEL 1C battery if it is low
Is the camera screen dark? You should check how much battery your ALCATEL 1C has.
When the ALCATEL 1C battery is significantly low, the camera may not work. The app will open, however, there will be a note just above the camera icons telling you to charge your device.
9. Remove all third-party camera applications
This is as simple as the point suggests, uninstall all other camera apps on your ALCATEL 1C. You can open each of them to check if they are working. If so, remove them, as one or more of these alternatives may be preventing the system camera from working as it should.
10. Resetting the ALCATEL 1C to Factory Defaults
If a new system update is not available, the next step is to reset the ALCATEL 1C to factory settings. This action will return the ALCATEL 1C to its initial settings.
Note: All data, files and installed applications will be completely erased from the ALCATEL 1C. Back up everything before doing this process.
To reset your ALCATEL 1C, go to SETTINGS > SYSTEM > RESET OPTIONS > FACTORY DATA RESET > PHONE RESET.
11. Visit a Repair Center
If the ALCATEL 1C camera is not working at this time, you should urgently take your phone to a professional repair center. The ALCATEL 1C camera problem is probably hardware related and requires replacement.
Conclusion
It is frustrating when the ALCATEL 1C camera app does not work as expected. You may miss out on capturing the perfect moment. Fortunately, there are ways to fix this problem.
1. Check ALCATEL 1C camera permissions
2. Check if another app is already using the ALCATEL 1C Camera
3. Force Stop ALCATEL 1C Camera
4. Cool down the ALCATEL 1C
5. Clear the ALCATEL 1C Camera Cache
6. Restart the ALCATEL 1C
7. Update Android on ALCATEL 1C
8. Recharge the ALCATEL 1C battery if it is low
9. Remove all third-party camera applications
10. Resetting the ALCATEL 1C to Factory Defaults
11. Visit a Repair Center