If the camera on your HUAWEI P10 PLUS is not working properly, here we explain why the camera app on your HUAWEI P10 PLUS is not responding and give you 11 possible ways to solve this problem.
HUAWEI P10 PLUS Camera is not Working
Capturing a vital moment quickly is what makes the HUAWEI P10 PLUS cameras flourish. You can quickly open the camera app and capture it with your phone. But the problem arises when the camera app doesn’t open or keeps crashing after it starts.
Follow the steps below to fix the problem of the Camera app not working on HUAWEI P10 PLUS.
1. Check HUAWEI P10 PLUS camera permissions
When you first open the Camera app, it asks for permission to access the device’s storage. However, some recent update on your phone may have changed the permissions. Therefore, check whether the Camera app has the relevant permissions or not.
Step 1: Tap and hold the Camera app icon and tap the ‘i’ button.
Step 2: The application information menu will open.
Step 3: Go to the Permissions menu.
Step 4: Make sure the Camera, Location, and Microphone permissions are allowed in the next menu.
If not, allow these permissions for the Camera app to run smoothly.
2. Check if another app is already using the HUAWEI P10 PLUS Camera
Are you live streaming using YouTube or Twitch? Or if you are already using the camera via Instagram or Snapchat, this may interfere with the main camera app on your HUAWEI P10 PLUS.
Open the multitasking menu on your HUAWEI P10 PLUS, Identify apps that are using the camera in the background and delete the app from the background process.
Then try opening the Camera app and it should work normally.
3. Force Stop HUAWEI P10 PLUS Camera
After a long period of use, the Camera app can become corrupted and stop working. They can force stop the app and try again. We explain how.
Step 1: Find the Camera app icon on the home screen or in the app drawer.
Step 2: Press and hold the application icon and access the application info menu.
Step 3: Tap Force Stop and completely stop all operations of the Camera application.
Try opening the Camera app again and you should now be ready to capture precious memories. If not, then go through other tricks.
4. Cool down the HUAWEI P10 PLUS
Many are experiencing this problem, especially after playing games on their phones. The problem also occurs when trying to charge the HUAWEI P10 PLUS with fast chargers. You may notice the hot metal sides on the HUAWEI P10 PLUS.
Then, when you try to access the camera, the app will display an error and prompt you to cool the phone. Wait for some time, let the HUAWEI P10 PLUS temperature cool down, and open the Camera app.
5. Clear the HUAWEI P10 PLUS Camera Cache
The camera app accumulates cache in the background to speed up some processes quickly. Frequent camera users can corrupt the app with an excessive amount of cache data. Let’s clear the cache and try again.
Step 1: Press and hold the Camera application icon and open the application information menu.
Step 2: Go to the Storage and Cache menu.
Step 3: tap Clear cache and you are ready to use a camera app on the HUAWEI P10 PLUS.
6. Restart the HUAWEI P10 PLUS
As soon as you realize that there is a problem with the HUAWEI P10 PLUS camera and it doesn’t work – for example, the app starts up and the error message «camera not working» appears almost immediately – feel free to reboot the HUAWEI P10 PLUS , especially if you have used your HUAWEI P10 PLUS for a long period of time. It takes less than two minutes.
The reset will give your HUAWEI P10 PLUS system a fresh start and clear the RAM.
7. Update Android on HUAWEI P10 PLUS
Most Android phone manufacturers release security patches regularly for supported devices. Sometimes, these security updates are included in version updates.
Therefore, if you are delaying the installation of these types of updates for your HUAWEI P10 PLUS, you should install them. In addition to fixing various bugs, the update can improve the performance of the HUAWEI P10 PLUS Camera app.
Go to Settings and open System. Update your HUAWEI P10 PLUS to the latest software version.
8. Recharge the HUAWEI P10 PLUS battery if it is low
Is the camera screen dark? You should check how much battery your HUAWEI P10 PLUS has.
When the HUAWEI P10 PLUS battery is significantly low, the camera may not work. The app will open, however, there will be a note just above the camera icons telling you to charge your device.
9. Remove all third-party camera applications
This is as simple as the point suggests, uninstall all other camera apps on your HUAWEI P10 PLUS. You can open each of them to check if they are working. If so, remove them, as one or more of these alternatives may be preventing the system camera from working as it should.
10. Resetting the HUAWEI P10 PLUS to Factory Defaults
If a new system update is not available, the next step is to reset the HUAWEI P10 PLUS to factory settings. This action will return the HUAWEI P10 PLUS to its initial settings.
Note: All data, files and installed applications will be completely erased from the HUAWEI P10 PLUS. Back up everything before doing this process.
To reset your HUAWEI P10 PLUS, go to SETTINGS > SYSTEM > RESET OPTIONS > FACTORY DATA RESET > PHONE RESET.
11. Visit a Repair Center
If the HUAWEI P10 PLUS camera is not working at this time, you should urgently take your phone to a professional repair center. The HUAWEI P10 PLUS camera problem is probably hardware related and requires replacement.
Conclusion
It is frustrating when the HUAWEI P10 PLUS camera app does not work as expected. You may miss out on capturing the perfect moment. Fortunately, there are ways to fix this problem.
1. Check HUAWEI P10 PLUS camera permissions
2. Check if another app is already using the HUAWEI P10 PLUS Camera
3. Force Stop HUAWEI P10 PLUS Camera
4. Cool down the HUAWEI P10 PLUS
5. Clear the HUAWEI P10 PLUS Camera Cache
6. Restart the HUAWEI P10 PLUS
7. Update Android on HUAWEI P10 PLUS
8. Recharge the HUAWEI P10 PLUS battery if it is low
9. Remove all third-party camera applications
10. Resetting the HUAWEI P10 PLUS to Factory Defaults
11. Visit a Repair Center