If the camera on your INFINIX HOT 20I is not working properly, here we explain why the camera app on your INFINIX HOT 20I is not responding and give you 11 possible ways to solve this problem.
INFINIX HOT 20I Camera is not Working
Capturing a vital moment quickly is what makes the INFINIX HOT 20I cameras flourish. You can quickly open the camera app and capture it with your phone. But the problem arises when the camera app doesn’t open or keeps crashing after it starts.
Follow the steps below to fix the problem of the Camera app not working on INFINIX HOT 20I.
1. Check INFINIX HOT 20I camera permissions
When you first open the Camera app, it asks for permission to access the device’s storage. However, some recent update on your phone may have changed the permissions. Therefore, check whether the Camera app has the relevant permissions or not.
Step 1: Tap and hold the Camera app icon and tap the ‘i’ button.
Step 2: The application information menu will open.
Step 3: Go to the Permissions menu.
Step 4: Make sure the Camera, Location, and Microphone permissions are allowed in the next menu.
If not, allow these permissions for the Camera app to run smoothly.
2. Check if another app is already using the INFINIX HOT 20I Camera
Are you live streaming using YouTube or Twitch? Or if you are already using the camera via Instagram or Snapchat, this may interfere with the main camera app on your INFINIX HOT 20I.
Open the multitasking menu on your INFINIX HOT 20I, Identify apps that are using the camera in the background and delete the app from the background process.
Then try opening the Camera app and it should work normally.
3. Force Stop INFINIX HOT 20I Camera
After a long period of use, the Camera app can become corrupted and stop working. They can force stop the app and try again. We explain how.
Step 1: Find the Camera app icon on the home screen or in the app drawer.
Step 2: Press and hold the application icon and access the application info menu.
Step 3: Tap Force Stop and completely stop all operations of the Camera application.
Try opening the Camera app again and you should now be ready to capture precious memories. If not, then go through other tricks.
4. Cool down the INFINIX HOT 20I
Many are experiencing this problem, especially after playing games on their phones. The problem also occurs when trying to charge the INFINIX HOT 20I with fast chargers. You may notice the hot metal sides on the INFINIX HOT 20I.
Then, when you try to access the camera, the app will display an error and prompt you to cool the phone. Wait for some time, let the INFINIX HOT 20I temperature cool down, and open the Camera app.
5. Clear the INFINIX HOT 20I Camera Cache
The camera app accumulates cache in the background to speed up some processes quickly. Frequent camera users can corrupt the app with an excessive amount of cache data. Let’s clear the cache and try again.
Step 1: Press and hold the Camera application icon and open the application information menu.
Step 2: Go to the Storage and Cache menu.
Step 3: tap Clear cache and you are ready to use a camera app on the INFINIX HOT 20I.
6. Restart the INFINIX HOT 20I
As soon as you realize that there is a problem with the INFINIX HOT 20I camera and it doesn’t work – for example, the app starts up and the error message «camera not working» appears almost immediately – feel free to reboot the INFINIX HOT 20I , especially if you have used your INFINIX HOT 20I for a long period of time. It takes less than two minutes.
The reset will give your INFINIX HOT 20I system a fresh start and clear the RAM.
7. Update Android on INFINIX HOT 20I
Most Android phone manufacturers release security patches regularly for supported devices. Sometimes, these security updates are included in version updates.
Therefore, if you are delaying the installation of these types of updates for your INFINIX HOT 20I, you should install them. In addition to fixing various bugs, the update can improve the performance of the INFINIX HOT 20I Camera app.
Go to Settings and open System. Update your INFINIX HOT 20I to the latest software version.
8. Recharge the INFINIX HOT 20I battery if it is low
Is the camera screen dark? You should check how much battery your INFINIX HOT 20I has.
When the INFINIX HOT 20I battery is significantly low, the camera may not work. The app will open, however, there will be a note just above the camera icons telling you to charge your device.
9. Remove all third-party camera applications
This is as simple as the point suggests, uninstall all other camera apps on your INFINIX HOT 20I. You can open each of them to check if they are working. If so, remove them, as one or more of these alternatives may be preventing the system camera from working as it should.
10. Resetting the INFINIX HOT 20I to Factory Defaults
If a new system update is not available, the next step is to reset the INFINIX HOT 20I to factory settings. This action will return the INFINIX HOT 20I to its initial settings.
Note: All data, files and installed applications will be completely erased from the INFINIX HOT 20I. Back up everything before doing this process.
To reset your INFINIX HOT 20I, go to SETTINGS > SYSTEM > RESET OPTIONS > FACTORY DATA RESET > PHONE RESET.
11. Visit a Repair Center
If the INFINIX HOT 20I camera is not working at this time, you should urgently take your phone to a professional repair center. The INFINIX HOT 20I camera problem is probably hardware related and requires replacement.
Conclusion
It is frustrating when the INFINIX HOT 20I camera app does not work as expected. You may miss out on capturing the perfect moment. Fortunately, there are ways to fix this problem.
1. Check INFINIX HOT 20I camera permissions
2. Check if another app is already using the INFINIX HOT 20I Camera
3. Force Stop INFINIX HOT 20I Camera
4. Cool down the INFINIX HOT 20I
5. Clear the INFINIX HOT 20I Camera Cache
6. Restart the INFINIX HOT 20I
7. Update Android on INFINIX HOT 20I
8. Recharge the INFINIX HOT 20I battery if it is low
9. Remove all third-party camera applications
10. Resetting the INFINIX HOT 20I to Factory Defaults
11. Visit a Repair Center