MOTOROLA ONE ZOOM the NFC not working (7 Ways to Fix)

If the NFC on your MOTOROLA ONE ZOOM is not working properly it may be due to several reasons, in this post we have 7 possible solutions to NFC problems on the MOTOROLA ONE ZOOM.

Why is my NFC not working on my MOTOROLA ONE ZOOM?

If you can’t use the NFC on your MOTOROLA ONE ZOOM, it may be because you haven’t activated it correctly, it may also be a problem with an Android update, or it may even be due to the case you have put on your MOTOROLA ONE ZOOM. Read on to find out how you can solve these problems and use NFC correctly.

MOTOROLA ONE ZOOM NFC Not Working

Here we leave you with a series of solutions or guidelines to try in case the NFC does not work on your MOTOROLA ONE ZOOM. It is somewhat annoying, especially if we are trying to make a payment and it is not possible to execute it. There are several solutions that will be very useful.

1. Make sure that NFC is enabled on the MOTOROLA ONE ZOOM

NFC tags or terminals can only be read by your MOTOROLA ONE ZOOM when NFC is enabled. Although this is a basic step, sometimes you may overlook it, so it’s a good idea to check if the NFC switch is on. Here’s how you can enable NFC on Android.

How to enable NFC on MOTOROLA ONE ZOOM

1. Open the Settings app on your the MOTOROLA ONE ZOOM.
2. Tap on Connected devices.
3. Tap the Connection preferences option.
4. Now, go to the NFC settings page.
5. Enable the Use NFC option.

If the option is already enabled, disable and re-enable it to make sure there are no bugs preventing NFC from working properly.

2. Remove the MOTOROLA ONE ZOOM case if it is thick or metallic

Sometimes we get too complicated looking for a solution, when the most effective way is to remove the case of the MOTOROLA ONE ZOOM when using the NFC. This technology needs a short distance to make the connection and if we have a thick case or a material that does not allow the data to pass, it will be very difficult to get this chip to work well in the MOTOROLA ONE ZOOM. Especially, if we have a magnetic case or similar.

In addition, a metal case could interfere with the operation of the NFC coils. NFC does not work through a metal surface, so it is best to remove a case that has any type of metal or magnetic component before using NFC.

Therefore, try removing it and reuse this connectivity of your MOTOROLA ONE ZOOM. If you have discovered that the case is the problem that prevents the NFC from being used normally, it is best to purchase an official one, perfectly developed to protect the MOTOROLA ONE ZOOM and avoid these headaches.

3. Unlock your MOTOROLA ONE ZOOM before you bring it near

The primary use of NFC on Android is for contactless payments. Therefore, by default, NFC cannot be used when the MOTOROLA ONE ZOOM is locked. The feature is present to prevent unauthorized payments. Unlock your MOTOROLA ONE ZOOM with your PIN or biometric data before approaching it to pay at a terminal.

If Google Pay NFC is not working on your MOTOROLA ONE ZOOM, this may be the main reason. If you think this is a hassle and you understand the risks of enabling NFC even when your MOTOROLA ONE ZOOM is locked, you can enable NFC even when your phone’s screen is off. Here’s how to do it.

1. Open the Settings application on your MOTOROLA ONE ZOOM.
2. Tap on Connected devices.
3. Tap the Connection preferences option.
4. Now, go to the NFC settings page.
5. Uncheck the «Require device unlock for NFC» option.

Now you can use NFC on your MOTOROLA ONE ZOOM without unlocking it every time.

4. Restart the MOTOROLA ONE ZOOM

Many problems – both simple and complex – can be addressed using the usual solution, rebooting your MOTOROLA ONE ZOOM. Just press and hold the power button on your MOTOROLA ONE ZOOM until you see the power menu.

Then select the Reset option. Wait for your MOTOROLA ONE ZOOM to power off and back on again before attempting to use NFC again.

5. Clear NFC service cache

Having problems with any application or operation on your MOTOROLA ONE ZOOM? Clearing the cache is your option. Try clearing the NFC service cache on your MOTOROLA ONE ZOOM and see if it solves the problem.

Here’s how to clear the NFC service cache on your MOTOROLA ONE ZOOM:

1. Open the Settings app on your MOTOROLA ONE ZOOM.
2. Tap on the Apps option.
3. Now, go to View all apps.
4. Tap on the three dots in the upper right corner.
5. Select Show system.
6. Locate and select NFC Service.
7. Now, tap on Storage and Cache.
8. Proceed to clear the cache by tapping the corresponding button.

Restart your MOTOROLA ONE ZOOM once and then try to use NFC. This solution should work if NFC is not working on your MOTOROLA ONE ZOOM.

6. Set the default app for touch and pay

You may have several applications on your MOTOROLA ONE ZOOM that support the touch and pay function. In this case, setting a default app is useful as the apps will not interfere with each other’s operation. Here’s how you can set an app of your choice as the default app for NFC payments.

1. Open the Settings application on your MOTOROLA ONE ZOOM.
2. Tap on Connected devices.
3. Tap the Connection preferences option.
4. Now, go to NFC.
5. Select Contactless Payments.
6. Click on Default payments.
7. Select the application you use most often and with which you want to pay every time you touch your MOTOROLA ONE ZOOM to a terminal.
8. Now, tap on Use by default.
9. Choose «Except when another payment app is open» to allow a different app to use NFC whenever it is open.

7. Reset the network configuration of MOTOROLA ONE ZOOM

Have you tried the above solutions and they didn’t work for you? Resetting the network settings could be your white knight. When you reset the network settings of your MOTOROLA ONE ZOOM, various parameters, including Wi-Fi, Bluetooth, cellular data and NFC, will be reset to their factory default settings.

This will ensure that any settings that prevent NFC from working properly are changed. Here’s how to do it.

1. Open the Settings app on your MOTOROLA ONE ZOOM.
2. Scroll down to find the System option and tap on it.
3. Now, go to Reset options.
4. Tap on ‘Reset Wi-Fi, cellular and Bluetooth’.
5. Finally, select the Reset settings button.

This will reset all network settings on your MOTOROLA ONE ZOOM. Please note that resetting the network settings will disconnect and forget all your Wi-Fi networks, Bluetooth devices and mobile data preferences. You will have to connect to your devices manually once again.

CONCLUSION

It is very annoying when you want to use the NFC of your MOTOROLA ONE ZOOM to make a payment and it does not work, fortunately here we have several ways to solve this problem.

1. Make sure that NFC is enabled on the MOTOROLA ONE ZOOM
2. Remove the MOTOROLA ONE ZOOM case if it is thick or metallic
3. Unlock your MOTOROLA ONE ZOOM before you bring it near
4. Restart the MOTOROLA ONE ZOOM
5. Clear NFC service cache
6. Set the default app for touch and pay
7. Reset the network configuration of MOTOROLA ONE ZOOM

I hope these tips helped you to solve the problem of NFC not working on MOTOROLA ONE ZOOM. If none of these tips worked, then the best thing to do is to take your MOTOROLA ONE ZOOM to an authorized service center.