SAMSUNG GALAXY S23 PLUS not receiving calls (9 ways to fix it)

If your SAMSUNG GALAXY S23 PLUS is not receiving a call, here are nine potential solutions to help resolve the issue. There are many reasons why your SAMSUNG GALAXY S23 PLUS cannot receive calls.

SAMSUNG GALAXY S23 PLUS not receiving calls

This guide examines possible causes and solutions to help you troubleshoot SAMSUNG GALAXY S23 PLUS not receiving calls.

1. Disable Airplane mode on SAMSUNG GALAXY S23 PLUS

In Airplane mode, the Android operating system disables connectivity to the cellular network and disables data. When it is enabled, you will see an airplane icon in the status bar and the red intensity bar will not be visible.

Comprueba se activou accidentalmente o intencionalmente el modo avión en tu SAMSUNG GALAXY S23 PLUS y te olvidado de ello. Disable the setting to restore network connectivity on your SAMSUNG GALAXY S23 PLUS.

To deactivate Airplane Mode:

– Slide your finger down to see the Quick Settings menu. You can also go to Settings and tap on Conexiones.
– Tap the switch to deactivate Airplane Mode.
– Once disabled, the SAMSUNG GALAXY S23 PLUS will show the network intensity bar in the status bar.

2. Verify that the SAMSUNG GALAXY S23 PLUS has a network signal

If your SAMSUNG GALAXY S23 PLUS is on and cannot receive calls, you can check if the phone is getting any signal. To do this, simply check the top right corner of the SAMSUNG GALAXY S23 PLUS, where you should find the signal indicator. Incluso si tienes una sola barra en el indicador de señal, eso debería permitirte hacer y recibir llamadas.

But, if you see something like «Sin servicio» or the señal sigue cayendo, it is explained why you have not received calls on your SAMSUNG GALAXY S23 PLUS. In that case, try to desplazarte to an area where you can get a stronger signal. Many people have signal problems in places such as underground parking lots, tunnels, etc. So when you search for the signal from your SAMSUNG GALAXY S23 PLUS, look for places at or above ground level, and do not go to remote places.

3. Remove and re-insert the SIM card in the SAMSUNG GALAXY S23 PLUS

If you have changed the device, check that you have inserted the SIM card correctly into the SAMSUNG GALAXY S23 PLUS. Although the SIM tray is designed to prevent incorrect insertion of a SIM card, it is not a very rare occurrence.

When inserted incorrectly, your SAMSUNG GALAXY S23 PLUS will not detect the SIM card and will show an error. To resolve this, remove the SIM tray and make sure the card is aligned with the direction printed on the phone or SIM tray to insert the SIM correctly.

4. Update the Android on your SAMSUNG GALAXY S23 PLUS

Android system glitches can cause you to not receive calls on your SAMSUNG GALAXY S23 PLUS. While you can’t fix these problems yourself, you can perform a software update to potentially resolve your issues.

Updating an SAMSUNG GALAXY S23 PLUS is quick, easy, and free. Just be aware that you must be connected to a stable Wi-Fi network when downloading updates.

– Open the settings on your SAMSUNG GALAXY S23 PLUS.
– Go to System > System Updates under Settings.
– Allow the phone to check for software updates.
– Select Download and install now to install the updates.
– Restart the SAMSUNG GALAXY S23 PLUS.

5. Enable and disable your SIM

You can temporarily disable your SIM to troubleshoot network and SIM card issues without kicking the SIM out. Most Android devices have a SIM card manager function that lets you turn off your SIM, set up eSIM, establish a primary SIM, etc.

To enable and disable the SIM card in Android:

– Open the app drawer and tap Settings.
– Then tap Connections or Network & Internet.
– Tap SIM Card Manager. You will have all your SIM cards listed in the SIM Card section. – Turn on the switch for the affected SIM card and turn it off. When the message appears, tap OK to confirm.

Once disabled, re-enable the SIM card. This should restore the network signal strength bar and resolve any temporary technical issues that may have prevented the phone from receiving calls.

6. Disable Wi-Fi calling on the SAMSUNG GALAXY S23 PLUS

Wi-Fi calling allows you to make calls over Wi-Fi. While this is a very useful function, you may conflict with the SAMSUNG GALAXY S23 PLUS’s ability to receive calls. As a quick fix, disable the function to see if it solves the problem.

To disable Wi-Fi calling on Android:

– Open settings and tap Connections or Network and Internet.
– Then tap Wi-Fi Calling.
– If enabled, tap the button to disable Wi-Fi calling.
– Once turned off, verify that you can receive calls again.

7. Restart the SAMSUNG GALAXY S23 PLUS

A quick reboot can solve many problems on your SAMSUNG GALAXY S23 PLUS. This is a practical solution for temporary glitches that prevent your phone from receiving calls.

To shut down your SAMSUNG GALAXY S23 PLUS.

– Press and hold the ignition button to see the ignition options.
– Press on Restart and then once more on Restart.
– Wait for the phone to restart and check if the problem has been resolved.

8. Perform a network reset on the SAMSUNG GALAXY S23 PLUS

A network reset restores a number of network-related functions to their predetermined configuration. In addition to mobile data, Wi-Fi, and Bluetooth, it also restores network connection settings, such as network selection mode.

Follow these steps to perform a network reset on your SAMSUNG GALAXY S23 PLUS: – Tap Settings to view the settings on your SAMSUNG GALAXY S23 PLUS.
– Scroll down and click Advanced Options.
– Then tap Reset.
– Tap Reset Network Settings.
– Tap Reset settings and enter your current PIN to approve the action.

9. Install Pending Firmware Updates on the SAMSUNG GALAXY S23 PLUS

Finally, your SAMSUNG GALAXY S23 PLUS may receive calls due to errors in the phone’s firmware. The manufacturer may include a solution in its next firmware update if it is a widespread problem. Check for any pending firmware updates for your SAMSUNG GALAXY S23 PLUS and install them to see if that helps resolve the issue.

To update your SAMSUNG GALAXY S23 PLUS:

– Click Settings.
– Scroll down and tap Software Update.
– Tap Check for Updates and tap OK to confirm the action.
– The updater will check for new updates. If an update is available, download and install it. After the reboot, verify that calls can be received.

Conclusion

You cannot receive or make calls frustrating the main purpose of an SAMSUNG GALAXY S23 PLUS. In the menu, the problem is probably due to the activation of airplane mode, temporary glitches with the SAMSUNG GALAXY S23 PLUS or an incorrect firmware update. Therefore, you should be able to self-diagnose and solve the problem with the following advice.

1. Disable Airplane mode on SAMSUNG GALAXY S23 PLUS
2. Verify that the SAMSUNG GALAXY S23 PLUS has a network signal
3. Remove and re-insert the SIM card in the SAMSUNG GALAXY S23 PLUS
4. Update the Android on your SAMSUNG GALAXY S23 PLUS
5. Enable and disable your SIM
6. Disable Wi-Fi calling on the SAMSUNG GALAXY S23 PLUS
7. Restart the SAMSUNG GALAXY S23 PLUS
8. Perform a network reset on the SAMSUNG GALAXY S23 PLUS
9. Install Pending Firmware Updates on the SAMSUNG GALAXY S23 PLUS